Bdjoy is always transparent about how your personal data is collected, used, and protected. Read this policy and use our platform with complete peace of mind.
All BDJoy pages and transactions are secured with 256-bit SSL encryption. No third party can view or intercept your data.
All personal information is stored on encrypted servers, protected by multiple layers of security to prevent unauthorized access.
Bdjoy never sells your data to advertisers or third parties. Your information is used solely to improve our services.
Identity verification documents are stored with the highest level of security and used solely for account verification purposes.
BDJoy's servers and databases are monitored around the clock. Any unusual activity is detected and flagged immediately.
You can disable cookies in your browser at any time. BDJoy only uses essential cookies.
Important: By using the BDJoy website or app, you agree to this Privacy Policy. Protecting your information is our highest priority.
Bdjoy (referred to as "we" or "the Platform") provides a safe and trusted online Sports Betting and gaming experience for users in Bangladesh. This Privacy Policy explains how we collect your personal data, the purposes for which we use it, and how we keep it secure.
This Privacy Policy applies to all services provided through BDJoy's website, mobile app, and any other digital platforms. By creating an account or using our services, you are considered to have accepted the terms of this policy.
We may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and registered members will be notified by email.
Bdjoy collects your information in several ways. Full details are provided in the table below:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID/passport | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Communication & Security |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Device Information | IP address, browser, device model | Security & Fraud Prevention |
| Usage Information | Betting history, session duration, preferences | Service improvement & personalization |
| Location Information | Country, city (geo-IP based) | Compliance with Regional Regulations |
BDJoy uses your information only for specific, legitimate purposes. We never use your data for any other reason without your consent.
If you no longer wish to receive promotional emails or SMS from BDJoy, you can unsubscribe at any time through your account settings or by contacting our support team.
BDJoy never sells your personal data. However, limited information may be shared in the specific circumstances outlined below:
Commitment: Any data sharing is strictly limited in scope and governed by confidentiality agreements. Third parties may not use your data for their own marketing purposes.
BDJoy uses cookies to enhance your experience on the website. Cookies are small data files stored in your browser that help ensure the site functions properly.
You can disable non-essential cookies through your browser settings. Please note that doing so may affect certain features.
BDJoy does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
Once the retention period ends, your data is securely deleted or anonymized so you can no longer be identified in any way.
Bdjoy believes every member should have full control over their own data. You have the following rights:
You can request to view the data bdjoy holds about you at any time.
You can contact our support team to correct any inaccurate or incomplete information.
Unless required by legal obligation, you can request that your data be deleted after your account is closed.
You may object to the use of your information for marketing purposes and withdraw your consent at any time.
You can request a download of a copy of all data we hold about you.
Under certain circumstances, you may request that the processing of your data be temporarily restricted.
To exercise your rights: Email us at support@bdjoy.app or reach us via live chat. We will respond within 30 business days.
Bdjoy is exclusively for users aged 18 and above. We do not knowingly collect personal data from minors.
If we discover that data has been collected from anyone under the age of 18, we will immediately close that account and delete the associated information.
If you believe a minor is using BDJoy, please notify us at support@bdjoy.app. We will take immediate action.
BDJoy reserves the right to update this Privacy Policy as needed. When changes are made:
Continued use of bdjoy after any changes have been made constitutes your acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.
If you have any questions or complaints about the Privacy Policy, or wish to exercise your rights, please get in touch with us:
Email: support@bdjoy.app
Live Chat: Always available in the bottom-right corner of the website
Response
Time: Within 24 hours (on business days)
During Service: 24/7, seven days a week
We take every complaint seriously and aim to resolve it within 30 business days.
Your information is fully protected. Open an account today and enjoy the best betting experience on BDJoy.